If you want to join a remarkable team and a visionary company, then we are the company for you. PRE-SALES ENGINEER The Pre-Sales Engineer is a client-facing role that creates clear and actionable strategic roadmaps supporting business cases that both delineate a broader end-game, while also prioritizing quick wins with near-term measurable impact This person is the single point of contact with responsibilities that include: Using a deep knowledge of our platform, ensure that all products sold can be executed both functionally and technically, within the scope and timeline defined in agreement with the customer.
Improve negotiations and contract closing by providing support to the Sales Team. Assist senior team members with sales efforts including development of client proposals and pitch mechanics. Delivering sales presentations to clients, including designing and development presentations and responding to RFPs.
Proactively and accurately identify prospect pain and propose creative solutions. Own the development of custom presentations, demonstrations and prototypes to articulate use-cases and value to prospective enterprise customers across verticals.
Drive trial periods with prospects to ensure they are effectively learning and engaging with the platform. Document and communicate product feedback and new requirements from the field to drive cross-team collaboration. Create quotes and sales proposals on behalf of the sales team.
Partner with the sales team to generate leads. Detect functional gaps during scoping calls, analyze them and work with the Product Team to find a viable solution. Provide input to Product Development regarding commercial updates — Playbook Management.
Provide scoping support to sales representatives, and substantiate the solutions offered to prospects, from both a business and technical point of view. Ability to be innovative and capable of critical analysis and problem solving. Results oriented individual with ability to effectively manage multiple priorities and time lines. Successful pre-sales engineers display a strong commitment to developing and maintaining long-term customer relationships.
The ability to understand customer requirements, determine the best solutions and effectively communicate the value proposition of those solutions are critical skills. Pre-sales engineers are subject matter experts with specialized technology experience in network solutions, storage, servers and security. Assigned to work within a defined sales territory, these engineers respond to customer requests for proposals, develop designs and bills of materials for cost-effective solutions, and provide shoulder-to-shoulder knowledge transfer or training to implementation teams bringing the technology solutions online.
The pre-sales engineer must be well-versed in the selling company's portfolio of products and services and keep up with new technologies entering the market. Pre-sales engineers should be organized and display excellent time management skills. Because this is a customer-facing role, a pre-sales engineer must also be an effective communicator from both verbal and written standpoints, as well as through active listening.
This engineer is expected to reach customer personnel at all working levels, from technicians to senior management staff members. Strong presentation skills are a must. Pre-sales engineers must be able to adjust presentation materials as needed to provide the type and depth of information required for each recipient. An associate degree might suffice if an applicant also holds technology certifications in networking, storage, security or virtualization.
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